Privacy Policy
This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, mailing address, phone number, and payment information.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your comments and questions
- Improve our website and services
- Send you marketing communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.
6. Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.
7. Services We Use
- Payments are processed by GoDaddy Payments and PayPal. We do not store your full card number.
- If you enter your email at checkout and do not finish your order, we save your cart details, and our team may contact you about it. We do not send automated cart reminder emails.
- Our email list (MailPoet and MailMunch) only includes people who sign up; every email has an unsubscribe link.
- We use the Meta (Facebook) pixel to measure our ads. You can block it with your browser or ad settings.
- Pages may show our Instagram feed; Instagram follows its own privacy policy.
- Shipping partners such as USPS receive your name and address to deliver your order.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, or want to see, change or delete your information, contact Whiff Industries, 75 Acco Drive, Unit A-11, York, PA 17402, by email at sales@whiffindustries.com or by phone at (717) 825-9359.
